1. Introduction
Welcome to All In One Travel! These Terms and Conditions govern the use of our website (https://www.allinonetravel.ge) and the services we provide, including tours, transfers, car rentals, and hotel bookings.
All In One Travel is operated by IE Shota Abzianidze, registered under I.D. 37001055799, with its official address at Samtredia, Didi Jikhaishi, Niko Nikoladze street #65.
By using our website and services, you agree to comply with these Terms and Conditions. If you do not accept these terms, please refrain from using our services.
2. Booking and Payment
- All services are confirmed only after full payment is received.
- Clients must pay the exact amount specified by All In One Travel. If the payment is insufficient, the client must cover the difference before the service begins, either in cash or by card.
3. Cancellation and Refund Policy
- Cancellation by All In One Travel: If we cancel a service for any reason, the client will receive a full refund.
- Cancellation by the Client:
- A full refund will be issued if the cancellation is made at least 3 days before the service start date.
- No refund will be provided if the cancellation is made less than 3 days before the service.
4. Service Modifications
- In the event that a booked car is unavailable at the guest’s arrival time, we will provide a replacement vehicle of the same type and class at no additional cost.
5. Liability and Indemnity
- The company is not responsible for any personal injuries, loss of belongings, or delays caused by unforeseen circumstances (such as weather, road conditions, or third-party services).
- The client is responsible for following local laws and regulations while using our services.
- In case of fines or damage caused by the client (e.g., traffic violations, damage to the vehicle due to reckless driving), the client is fully responsible for all associated costs.
6. Personal Information Protection
- All personal information provided to All In One Travel is securely stored and will not be shared with third parties without the client’s consent, except where required by law.
7. Governing Law and Dispute Resolution
- These Terms and Conditions are governed by the laws of Georgia.
- Any disputes shall first be resolved through direct communication. If unresolved, they will be handled by the relevant Georgian authorities.
8. Changes to Terms and Conditions
- All In One Travel reserves the right to update these Terms and Conditions at any time. Clients are encouraged to review them periodically.